Privacy Policy
Data Collection
Personal information may be collected when you use this website, create an account, place an order, or contact customer support. This may include contact details, account information, order and transaction history, communication records, and technical data such as IP address, device type, and browser information.
Use of Personal Data
The information collected may be used for the following purposes:
- Processing and managing orders, payments, returns, and refunds
- Responding to customer inquiries and support requests
- Operating, maintaining, and improving website performance and functionality
- Meeting legal and regulatory obligations
- Detecting and preventing fraud or unauthorised activity
Legal Basis for Processing
Personal data is processed based on contractual necessity, legal obligations, legitimate business interests, or user consent, where applicable.
Shopify and Third-Party Services
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services. Your data is stored through Shopify’s data storage, databases, and general application.
For more details, please refer to:
Payment Information
Payment information is processed securely through Shopify and third-party payment providers. We do not store full payment card details on our servers.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and support essential website functions.
For more information, please review:
International Transfers
Personal data may be transferred and stored in locations outside the user’s country. Appropriate safeguards are applied to protect such data in accordance with applicable regulations.
Data Retention
Personal information is retained only for as long as necessary to fulfil operational, legal, or regulatory requirements. Once no longer required, data is securely deleted or anonymised.
User Rights
Users may have the right to:
- Access their personal data
- Request correction of inaccurate or incomplete information
- Request deletion of their personal data
- Restrict or object to certain types of processing
- Request a copy of their data in a portable format
- Withdraw consent where processing is based on consent
Security
Appropriate technical and organisational measures are implemented to help protect personal data. However, no system can be guaranteed to be completely secure.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will take effect upon publication on this website, and the latest version will always be available.